Symantec endpoint client not updating virus definitions
I'd check to see if they are at least getting the latest 12/31/09 rev ### that your SEPM server shows is the latest. the client logged on and received the box that indicated that they did not have the latest definitions, and they checked the box that said "remind me after the next update" then their shield will show the green instead of the yellow.
If not, you likely have an issue with clients connecting to SEPM. Good day Experts I am very happy to report back this morning that it seems like my problem has been resolved.
Get the sylinkmonitor logs to check the communication for any errors Sylink Watcher and Sylink Monitor - tools for real-time debugging of SPA 5.x and SEP 11.x DONE - Remove corrupt definitions 1.
How to clear out corrupted definitions for a Symantec Endpoint Check if SEPM has Latest Definitions: DONE - 1.
Windows Defender or Endpoint Protection works automatically with Microsoft Update to ensure that your virus and spyware definitions are kept up to date.
Symptoms This article addresses common issues with automatic updates, including the following situations: Note Some internet security applications do not uninstall completely.
Symantec's work-around for right now is to leave the date on the file as 12/31/2009 and increment the rev #. I presume it would as this is how I noticed that there is a problem?
(Please see attached screenshot) I just find it strange that not all my workstations are affected.
Can I please ask; are you also experiencing that only some of your workstations are experiencing this issue? Kind regards, mustekkzn All of the workstations that were previsouly managed in 2009 and are now getting updates with 12/31/09 rev 126 are not throwing any errors. I'm not sure why you get the yellow icon on the others.
How long does it normally take to distribute the updates to all the workstations? Kind regards, mustekkzn Symantec-Endpoint---Update. JPG Hi Pradeep Its been about an hour now since the update and I am still not having any luck what so ever.
I The status of the definition updates are still the same. Kind regards, mustekkzn Do you wonder if your IT business is truly profitable or if you should raise your prices?
I think the patch for the 12/31/2009 problem is only available for MR3. which according to the link I sent (which seems to be updated on a regular basis with the latest information regarding the bug) does not yet have a patch. Hi josh2780 Just had a look again at my list of updates.
Click on your "about" link in the upper right to know what maintenance release you are on. Have you also find that only some of your workstations are showing the status of being out of date? JPG the issue that you are describing in your question appaers to be the following bug.I am still experiencing the issue of these workstations showing a yellow icon, instead of the normal green one. Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager Fix ID: 1543985 Symptom: Symantec Endpoint Protection clients cannot update antivirus definitions from the Symantec Endpoint Protection Manager.